Dedicated Account Management

Dedicated Account Management for All

YOUR EYES & EARS IN THE WAREHOUSE

Your fulfillment warehouse is the last touchpoint between your brand and your customers.

Don’t depend on support tickets to ensure your customers are happy.

Having someone you can rely on is an essential need to your e-commerce success.

Account managers are the direct link to your eCommerce order fulfillment success. They ensure your company’s orders are fulfilled accurately and shipped out in a timely manner. They assist you with anything pertaining to order fulfillment so that everything runs smoothly, and your customers are satisfied.

At Fulfyld, our mission is to make everything easier for you. With a dedicated account manager, we can do just that. Our knowledgeable team of account managers are equipped to provide you with immeasurable support through every step of the supply chain. We are committed to helping you grow and ensuring accuracy every order!

While there are several benefits, here are a few:

Improves customer satisfaction

A good account manager ultimately improves your customer satisfaction by quickly responding to customers, monitoring and frequently updating the order fulfillment systems to ensure on-time order delivery. Account managers play a pivotal role in the fulfillment process, and when your customers are satisfied this will generate customer loyalty and in turn, grow your company.

Direct access

One of the greatest benefits of having a dedicated account manager is a direct, single point of contact for all of the questions and needs you may have. At Fulfyld, we provide you full accessibility to your account manager with their personal cell phone and office numbers as well as an email address to contact them at any time. This allows you to build a good personal relationship to ensure your company runs efficiently.

Increases revenue

When your customer satisfaction increases, so does your revenue. Customers are more inclined to continue ordering your products, which will sequentially increase your revenue. Training our team to fulfill your orders based upon the specific needs of your company (including marketing material), accurately fulfilling your orders and delivering your products on time are just a few ways that Fulfyld can increase your revenue in the long run. Our account managers go the extra mile to make sure that our clients’ needs are met, which will further the success of both companies.

Want to learn more about the benefits of a dedicated account manager?

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TESTIMONIALS

What our customers are saying!

Robert Hilliard

2023-08-25

I love this company! If you haven’t yet contact them for all fulfillment needs quick services, reliable and all around great business!

Dequarus

2023-08-25

Thankful for such a good company, I recommend there services to anyone!

Emily K. Pauli

2022-07-28

As a start-up, we needed a 3PL partner that would grow with us and Fulfyld IS IT!!! After trying another 3PL where we experienced 2-3 week shipping delays, tedious paperwork to receive and send inventory, and too many 'lost in transit' packages, we started using Fulfyld and are delighted! Fulfyld works WITH us to find solutions, they are proactive, their processes are straightforward, and their knowledge and guidance are exactly what we need and appreciate. Fulfyld understands customer service and works with their clients to meet unique needs. They are an incredible team, trusted partner, professional, and friendly. Five stars are not enough!!

Bart McClaran

2022-07-19

Excellent!! When it comes with delivery service the only things comes on my mind is Fulfyld. They delivered good on time. They work very hard for delivering goods.

Ben Rauch

2022-03-13

Excellent partner to us as we scale - highly flexible when our volumes fluctuate and transparent pricing. Extremely responsive team and amazing accounts reps. Super clean integration with Shopify. Couldn't ask for more from a logistics provider!!

Barrett Hibbett

2021-11-04

Fulfyld’s ability to fulfill with countercyclical peak times for my business has been impressive. Extremely price competitive with an excellent customer support staff, which in all saves me more time and money.

Premium Leonidas

2020-02-11

I've been with Fulfyld for almost 1 year. Paul (my account manager) has been very helpful and cordial. The Fulfyld team has helped with the technical integrations involved with Amazon, Woocommerce and Etsy. There were a couple technical hickups with Woocommerce, but eventually everything gets resolved by their team. I would highly recommend Fulfyld if you are a startup or are expanding your online shopping business.

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